Frequently Asked Questions

Making micro-loans affordable...

Frequently Asked Questions

Q: What are your requirements for a Loan?

A: Currently, individuals 18 Years or older, must be in their current occupation for more than 6 months, have valid proof of ID, TRN, Proof of Address, and also their last four payslips or a Job Letter. Please note that when necessary the loan officer reserves the right to request a guarantor from applicants.

Q: Do I need to submit any documentation?

A: Yes, you are required to send us a copy of your Government Issued Photo ID Card, (e.g. Drivers License, Voters ID), four Recent Payslips, and one Proof of Address (Original Letter signed and stamped by a JP or Pastor or Utility Bill.)

Q: How long does it take to get my Loan?

A: Customers now have the option of choosing their Loan Priority, we offer ranges from Same Day Loans to Two Day Loans.

Q: What are your age criteria?

A: We offer loans to all individuals ages 18 years or older.

Q: Do I need to be employed to borrow a loan?

A: Yes, all applicants should be employed by their current employer for at least six months.

Q: How will I know that I am approved for a Loan?

A: Our loan officers will reach out to you via email or phone call to inform you of your loan application status.

Q: What type of repayment methods do you accept?

A: Currently we accept Banks Transfers Only.

Q: What if I have another loan to repay with another lending institution?

A: Once your salary is able to cover both loan repayments you are qualified for a loan from us.

Q: What if I have a loan opened with you and I need another loan?

A: If you have an open loan with us, you are not allowed to take out another loan until the current loan is closed.